Privacy Policy

Last Updated: July 2026

Welcome to COSRX Pakistan. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.cosrxpakistan.com.pk, browse our products, or place an order through our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from COSRX Pakistan, we may collect the following information.

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely by our payment providers)
  • Order History

Non-Personal Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Tracking Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Send order confirmations, shipping updates, and service notifications.
  • Improve our website, products, and customer experience.
  • Prevent fraud and unauthorized transactions.
  • Comply with applicable legal and regulatory obligations.
  • Send promotional emails, offers, and updates (you may unsubscribe at any time).

3. Cookies

COSRX Pakistan uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences.
  • Keep your shopping cart active.
  • Analyze website traffic and performance.
  • Provide a personalized shopping experience.

You can disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

4. Payment Security

Your security is important to us.

All payment transactions are processed through secure and trusted payment gateways using industry-standard encryption technologies. COSRX Pakistan does not store your complete debit or credit card information on its servers.

5. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share limited information only with trusted third parties, including:

  • Courier and delivery partners
  • Payment processors
  • Website hosting and technical service providers
  • Government or regulatory authorities when required by applicable law

These parties are only provided with the information necessary to perform their services.

6. Data Retention

We retain customer information only for as long as necessary to:

  • Complete and manage your orders.
  • Provide customer support.
  • Comply with tax, accounting, and legal obligations.
  • Resolve disputes and enforce our policies.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal information (subject to legal obligations).
  • Withdraw consent for marketing communications.
  • Request information about how your personal data is processed.

To exercise any of these rights, please contact us using the details provided below.

9. Children’s Privacy

Our website is intended for individuals 16 years of age or older. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Changes to This Privacy Policy

COSRX Pakistan may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page along with the revised Last Updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

COSRX Pakistan

📍 Address: 47A Park View City, Lahore, Pakistan

📧 Email: info@cosrxpakistan.com.pk

📞 Phone: 0333-65685XX (replace with your complete phone number)

🌐 Website: www.cosrxpakistan.com.pk