Privacy Policy

Last Updated: June 2026

Welcome to COSRX Pakistan. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website cosrxpakistan.com.pk and purchase our products.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Payment Information
Order History

Non-Personal Information

IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Tracking Data

2. How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails and offers (you may unsubscribe at any time)

3. Cookies

Our website uses cookies to improve user experience and analyze website traffic. Cookies help us:

Remember your preferences
Maintain shopping cart functionality
Improve website performance
Provide personalized content

You may disable cookies through your browser settings, though some website features may not function properly.

4. Payment Security

We take reasonable measures to protect your personal information. Payment transactions are processed through secure payment gateways, and we do not store sensitive payment details on our servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

Delivery and courier partners
Payment processors
Website hosting providers
Government authorities when required by law

6. Data Retention

We retain customer information only as long as necessary to:

Complete transactions
Provide customer support
Meet legal and tax obligations
Resolve disputes

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information (subject to legal requirements)
Opt out of marketing communications

To make a request, please contact us using the details below.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

COSRX Pakistan
Address: 47A Park View City, Lahore, Pakistan
Email: info@cosrxpakistan.com.pk
Phone: 0333-65685